Here are answers to all the most frequently asked questions about using Real Plans together with Cookie & Kate.
How do I get a refund?
If you are within the first 10 days (or 30 days for non-Whole30 purchases) and wish to be refunded, contact us via the chat button on the bottom right or email us support(at)realplans.com. The 10 day period begins on the initial date of purchase and after 10 days we cannot issue refunds. Renewal payments are non-refundable and you will have access to your account through the paid time frame.
If you purchased on iTunes, the payment was processed by Apple and we cannot refund you directly. To directly ask for a refund from Apple, please open your iTunes receipt. Apple usually sends the receipt within one or two days. On the receipt, click on the “Report a Problem” link in the “Item” column, right next to “Write a Review.” A new window will open where you can ask for a refund directly from Apple.
When you sign-up you will get a Real Plans subscription AND over 200 delicious Low Carb Yum recipes.
30 day no hassle money back guarantee for all Low Carb Yum products purchased on this website.
All prices quoted in USD. All subscriptions billed and renewed until cancelled. You can cancel at any time.